Flag carrier Philippine Airlines (PAL) on Monday announced flight cancellations and service adjustments due to staffing constraints as a number of its agents called in sick as COVID-19 cases continue to rise while Metro Manila is under Alert Level 3.
In an advisory, PAL said it is taking the precaution of cancelling a number of domestic and international flights, as it seeks to maintain as many scheduled trips as possible.
The following flights have been canceled:
January 10
- PR 2519/2520 Manila-Cagayan de Oro-Manila
- PR 2861/2862 Manila-Cebu-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
- PR 2981/2982 and PR 2985/2986 Manila-Tacloban-Manila
- PR 2037/2038 Manila-Caticlan-Manila
- PR 2143/2144 Manila-Iloilo-Manila
- PR 2205/2206 Manila-Roxas-Manila
- PR 2783/2784 Manila-Pagadian-Manila
- PR 2959/2960 Manila-Cotabato-Manila
- PR 2938/2939 Manila-Butuan-Manila
- PR 2557/2558 Manila-Dipolog-Manila
- PR 422/421 Manila-Tokyo Haneda-Manila
January 11
- PR 2037/2038 and PR 2045/2046 Manila-Caticlan-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
- PR 2957/2958 Manila-Cotabato-Manila
- PR 2529/2530 Manila-Cagayan de Oro-Manila
- PR 2861/2862 Manila-Cebu-Manila
January 12
- PR 2037/2038 and PR 2045/2046 Manila-Caticlan-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
- PR 2861/2862 Manila-Cebu-Manila
- PR 2519/2520 Manila-Cagayan de Oro-Manila
- PR 2921/2922 Manila-Legazpi-Manila
January 13
- PR 1835/1880 and PR 1847/1848 and PR 2861/2862 Manila-Cebu-Manila
- PR 2037/2038 and PR 2045/2046 Manila-Caticlan-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
- PR 2987/2988 Manila-Tacloban-Manila
- PR 2957/2958 Manila-Cotabato-Manila
- PR 2529/2530 Manila-Cagayan de Oro-Manila
- PR 2921/2922 Manila-Legazpi-Manila
- PR 422/421 Manila-Tokyo Haneda-Manila
January 14
- PR 2037/2038 and PR 2045/2046 Manila-Caticlan-Manila
- PR 2519/2520 Manila-Cagayan de Oro-Manila
- PR 2861/2862 Manila-Cebu-Manila
- PR 2921/2922 Manila-Legazpi-Manila
- PR 2985/2986 Manila-Tacloban-Manila
- PR 422/421 Manila-Tokyo Haneda-Manila
January 15
- PR 1835/1880 and PR 2861/2862 Manila-Cebu-Manila
- PR 2037/2038 and PR 2045/2046 Manila-Caticlan-Manila
- PR 2529/2530 Manila-Cagayan de Oro-Manila
- PR 2921/2922 Manila-Legazpi-Manila
- PR 2957/2958 Manila-Cotabato-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
January 16
- PR 1835/1880 Manila-Cebu-Manila
- PR 2965/2966 Manila-Busuanga (Coron)-Manila
- PR 2861/2862 Manila-Cebu-Manila
“We continue to experience challenges in sustaining full operations because an increasing number of our frontline and support personnel are unable to report for work due to precautionary quarantine or self-isolation requirements,” PAL said in its advisory.
“This is a very fluid situation: We may need to cancel more flights or make other operational adjustments in the coming days. Please continue to check flight status for any changes in your flight schedule,” it added.
Affected passengers can choose to either convert their tickets to travel credits; rebook or reroute their tickets within 60 days; or refund their ticket without penalties excluding the ticketing service charge.
The carrier said it is also redirecting more personnel and resources to handle MyPAL Request Hub transactions where they are most needed to help serve more passengers.
“Thank you for your patience and cooperation as we work with you and with our partner agents, government authorities and our PAL teams worldwide to make the best of a very challenging situation,” it said.
The Philippines on Sunday recorded a record-high daily tally of 28,707 COVID-19 cases, bringing the country’s active cases to 128,114. The total caseload now stands at 2.965 million, including 2.785 million recoveries and 52,150 deaths.
The Alert Level 3 status has been raised in Metro Manila, which is currently set to last until Saturday, January 15, 2022. The same status is implemented in 14 cities and provinces. — RSJ, GMA News
PAL cancels flights, adjusts services as employees call in sick amid COVID-19 surge
Source: News Panda Philippines
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